How it works
From local checkout to your door in four steps
Get your warehouse address
Create an account and receive a personal address in Hong Kong and Taiwan, complete with your member code.
Ship your orders to us
Shop from any local store and use your Parcel HK address at checkout. We log each parcel on arrival with photos and weight.
Consolidate and declare
Pick the parcels you want combined, declare contents and value, and we repack them into one shipment.
Pay and receive
Pay the freight quote and your parcel leaves within a week — or within 1–2 days on the express service.
Track your parcel
Every shipment carries a tracking number from warehouse to doorstep
Ask about a shipmentCommon questions
How long can I store parcels?
Up to 30 days free of charge, so you can wait for the rest of your orders before consolidating.
How is weight charged?
Per 0.5kg on the greater of actual or volumetric weight, shown before you confirm a shipment.
What can't be shipped?
Dangerous goods, batteries outside device, liquids over declared limits and any item restricted by customs.
Do you handle customs?
Yes. We prepare declarations from the details you submit and clear the shipment on arrival.